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Focus Group Transcription Services
We provide focus group transcription services from video files as well as normal audio formats. In fact, we highly recommend that you shoot focus groups on video if at all possible provided that care is taken to also properly record the audio. This will greatly increase the quality of the transcript.
With a video source, the transcriber can see who is speaking and correctly identify them in the transcript. This is not always possible with audio-only sources because voices often sound very similar.
If shooting video, please use separate microphones from the camera and place them on or near the table. In general, on-camera microphones do a poor job of recording audio.
Please review our tutorial: How to Record a Focus Group
If material is submitted as a video file such as MP4 or DVD with a visible timecode "window burn," we can also provide time code references in your transcript.
Notes on Audio for Focus Groups: