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Focus Group Transcription Services

We provide focus group transcription services from video files as well as normal audio formats. In fact, we highly recommend that you shoot focus groups on video if at all possible provided that care is taken to also properly record the audio. This will greatly increase the quality of the transcript.

With a video source, the transcriber can see who is speaking and correctly identify them in the transcript. This is not always possible with audio-only sources because voices often sound very similar.

If shooting video, please use separate microphones from the camera and place them on or near the table. In general, on-camera microphones do a poor job of recording audio.

Please review our tutorial: How to Record a Focus Group

If material is submitted as a video file such as MP4 or DVD with a visible timecode "window burn," we can also provide time code references in your transcript.

Type-3 Pricing
4 Days (huh?)
Type-3$3.00/minute of audio
Add-On Services
Timecode (+1 day huh?)+$0.50/minute
Next Day Rush (huh?)80% additional
Minimum per transcript: $5 for uploaded files/ $20 for physical media.

Type 3 pricing applies to all audio of Focus Groups.




Notes on Audio for Focus Groups:
  • Proper recording technique for focus groups makes a huge difference in transcription quality. Place the recorder/microphone in the middle of the table of your participants.
  • Excessive Noise: Files with excessive noise in the background will be assessed an additional fee of $0.50 per minute of audio. Please try to conduct your focus groups in quiet environments.
  • We highly recommend recording your focus group using both audio and video.
  • If you have a large focus group (more than 8 people) you should consider using at least two separate microphones and recording in Stereo. Place each microphone at opposite ends of the table and record one to the LEFT channel and one to the RIGHT channel.
  • DO NOT USE microcassette if at all possible. The resulting transcript will most likely be extremely poor. Often times, we can only transcribe microcassette focus groups on a 'best efforts' basis. ($0.50 per minute of audio additional fee)