We can transcribe from a wide variety of audio formats for your research interviews. We can sign any confidentiality agreements as may be required and maintain H.I.P.A.A. compliance with regards to confidentiality.
We provide secure storage of your transcripts. Our web-accessible client area is encrypted with strong 256bit encryption and password protected. In addition, we can strip out any identifying materials from your transcripts to maintain subject anonymity. All of your media and documents are encrypted at-rest.
If you are just starting a project, we can provide advice on recording equipment and project organization that will save you great amounts of time and money in both the short and long term.
Qualitative Research Interviews bill at one of two rates.
- Type-2 rate covers most Research Interviews, including those with background noise, accents or difficult recording environments. All phone or internet based recordings bill at Type-2.
- Type-1 is less, but only available on very well recorded, in-person, single participant interviews conducted in an absolutely quiet environments with Standard American Dialect or very light British, Australian, or New Zealand accents.
See prices below
Pricing: Please select one of the following options:
Type 2 pricing applies to most research interviews. By default, we will transcribe the respondent's answers Clean Verbatim and the questions will be slightly paraphrased.
If professional recording practices and equipment are used, Type-1 pricing can apply to one-on-one research interviews. See below for more details.
In our experience though, most audio submitted by researchers does not meet the threshold of professional recording due to one or more the following reasons:
- Researchers are trained in their field, not in professional sound recording.
- Poor Sound Quality (e.g. cheap recorder placed on table between interviewer and subject)
- Background Noise (e.g. interview recorded in cafeteria during lunch break)
- Heavy accents
- Phone Interviews (automatically Type-2)
- Interviewer materially louder than Interviewee. (recorder should be place next to interviewee to avoid this.)
- Interviews conducted outdoors
- Recorded on Microcassette (automatically Type 2)
Excessive Noise: Type 2 files with excessive noise in the background will be assessed an additional fee of $0.50 per minute of audio. Almost all interviews conducted in restaurants will have the Excessive Noise fee applied.
In general, if we have to fix your audio in any way due to sound quality, then Type-2 pricing will apply.
Pricing Details
Type-2 Audio: $1.50 per minute
| Minutes of Audio per File | Price | ||||
|---|---|---|---|---|---|
| Minutes | $--.-- | ||||
| Timecode | Service | Verbatim Style | Audio Format | ||
| Clean Verbatim | |||||
|
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Prices based on recorded minutes of
audio on each digital file uploaded
submitted for transcription. |
|||||
| Length | Price | Length | Price | Length | Price |
|---|---|---|---|---|---|
| 5 min | $7.50 | 30 min | $45.00 | 75 min | $112.50 |
| 10 min | $15.00 | 40 min | $60.00 | 90 min | $135.00 |
| 15 min | $22.50 | 50 min | $75.00 | 105 min | $157.50 |
| 20 min | $30.00 | 60 min | $90.00 | 120 min | $180.00 |
*Turnaround: For rush orders, please call in advance if you have more than 5 hours of material. Rush service is subject to availability. For normal orders, turnarounds are estimates and not guaranteed. See Turnaround info for more details.
** Audio Format: This only effects the minimum charge for very short transcriptions.
Type 1 materials are typically professionally produced recordings (or the equivalent) and have the following characteristics. As with Type-2 files described above, the Interviewee's responses will be transcribed Clean Verbatim and the questions will be slightly paraphrased. As mentioned above most Research Interviews bill at our Type-2 rate.
- Professionally recorded and duplicated (no recording artifacts of any kind. A high quality recorder used well.)
- Quiet environment. No background noise of any kind.
- Native-English speaking interviewees (Standard American Dialect or Light British, Australian or New Zealand accents.)
- > 22khz sample rate for digital files.
If you need both the interviewer's questions and the interviewee's response Clean Verbatim and not paraphrased, Type-2 pricing will apply irrespective.
Note: If you want the questions transcribed verbatim instead of paraphrased, Type-2 pricing applies
Pricing Details
Type-1 Audio: $1.25 per minute
| Minutes of Audio per File | Price | ||||
|---|---|---|---|---|---|
| Minutes | $--.-- | ||||
| Timecode | Service | Verbatim Style | Audio Format | ||
|
|
|||||
|
Prices based on recorded minutes of
audio on each digital file uploaded
submitted for transcription. |
|||||
| Length | Price | Length | Price | Length | Price |
|---|---|---|---|---|---|
| 5 min | $6.25 | 30 min | $37.50 | 75 min | $93.75 |
| 10 min | $12.50 | 40 min | $50.00 | 90 min | $112.50 |
| 15 min | $18.75 | 50 min | $62.50 | 105 min | $131.25 |
| 20 min | $25.00 | 60 min | $75.00 | 120 min | $150.00 |
*Turnaround: For rush orders, please call in advance if you have more than 5 hours of material. Rush service is subject to availability. For normal orders, turnarounds are estimates and not guaranteed. See Turnaround info for more details.
** Audio Format: This only effects the minimum charge for very short transcriptions.